Participants
International Motivational Speaker & an HRD Consultant and Trainer
Copyright © Ali Qassem International
Motivational Speaker | Management Consultant | Training Provider
Motivational Speaker | Management Consultant | Training Provider
Dr. Ali Qassem Training Programmes
Human Resource Management
Hiring the Right People
Building Effective & Effecient Teams
Human Resource Development
Employees Motivation
Leading People For Results
Going The Extra Mile
Supervision, the Secret of High Performance
Performance Management
Understanding Key Performance Indicators
Stress & Anger Management
Conflict Management
Problem Solving and Decision Making
Leading Change & Change Management
Coping with Change
Appraisal; Happiness not a Threat
The Professional Secretary
Dealing with Difficult Employees
Dealing with Generation ‘Y’
Customers' Service Excellence
Filling your Business Pipeline - Sales programme
Hiring the Right People
Building Effective & Effecient Teams
Human Resource Development
Employees Motivation
Leading People For Results
Going The Extra Mile
Supervision, the Secret of High Performance
Performance Management
Understanding Key Performance Indicators
Stress & Anger Management
Conflict Management
Problem Solving and Decision Making
Leading Change & Change Management
Coping with Change
Appraisal; Happiness not a Threat
The Professional Secretary
Dealing with Difficult Employees
Dealing with Generation ‘Y’
Customers' Service Excellence
Filling your Business Pipeline - Sales programme
Going The Extra Mile
Building a Better You
Effective Communication
Priority Management
Get Hired
Career Planning & Management
Setting & Getting Your Goals
Building a Better You
Effective Communication
Priority Management
Get Hired
Career Planning & Management
Setting & Getting Your Goals
Tailor made keynotes speeches and programmes according to your organization's needs.
Dealing with Difficult Employees Training Course
Partial Clients List
Course Conceptual Overview
Course Outline
Maximum 40
Andragogy
Method
English, Arabic & Bahasa Malaysia
Medium
Fee/Per Day
RM 5,000
USD 2,000
(Inside Malaysia)
(Outside Malaysia)
· The theories of how and why people interact
· Values, motives, beliefs, intentions, traits and personality
· The sides of self-image, attitude and behavior
· The keys for managing conflict
· The facts about interpersonal relationship
· The types and characteristics of difficult people and how to deal with
· Values, motives, beliefs, intentions, traits and personality
· The sides of self-image, attitude and behavior
· The keys for managing conflict
· The facts about interpersonal relationship
· The types and characteristics of difficult people and how to deal with
This programme is designed so that participants will understand:
· Ice breaking session
· Introduction
· Self Awareness & Personal Development
· Communication
· Everything Begins With You
· Personality
· Attitude and behavior
· People at work
· Working through organizations
· Managing conflict
· Interpersonal relationship
· Types of difficult people
· Dealing with difficult employees
· Introduction
· Self Awareness & Personal Development
· Communication
· Everything Begins With You
· Personality
· Attitude and behavior
· People at work
· Working through organizations
· Managing conflict
· Interpersonal relationship
· Types of difficult people
· Dealing with difficult employees
