Participants
International Motivational Speaker & an HRD Consultant and Trainer
Copyright © Ali Qassem International
Motivational Speaker | Management Consultant | Training Provider
Motivational Speaker | Management Consultant | Training Provider
Dr. Ali Qassem Training Programmes
Human Resource Management
Hiring the Right People
Building Effective & Effecient Teams
Human Resource Development
Employees Motivation
Leading People For Results
Going The Extra Mile
Supervision, the Secret of High Performance
Performance Management
Understanding Key Performance Indicators
Stress & Anger Management
Conflict Management
Problem Solving and Decision Making
Leading Change & Change Management
Coping with Change
Appraisal; Happiness not a Threat
The Professional Secretary
Dealing with Difficult Employees
Dealing with Generation ‘Y’
Customers' Service Excellence
Filling your Business Pipeline - Sales programme
Hiring the Right People
Building Effective & Effecient Teams
Human Resource Development
Employees Motivation
Leading People For Results
Going The Extra Mile
Supervision, the Secret of High Performance
Performance Management
Understanding Key Performance Indicators
Stress & Anger Management
Conflict Management
Problem Solving and Decision Making
Leading Change & Change Management
Coping with Change
Appraisal; Happiness not a Threat
The Professional Secretary
Dealing with Difficult Employees
Dealing with Generation ‘Y’
Customers' Service Excellence
Filling your Business Pipeline - Sales programme
Going The Extra Mile
Building a Better You
Effective Communication
Priority Management
Get Hired
Career Planning & Management
Setting & Getting Your Goals
Building a Better You
Effective Communication
Priority Management
Get Hired
Career Planning & Management
Setting & Getting Your Goals
Tailor made keynotes speeches and programmes according to your organization's needs.
Conflict Management Training Course
Partial Clients List
Course Conceptual Overview
Course Outline
Maximum 40
Andragogy
Method
English, Arabic & Bahasa Malaysia
Medium
Fee/Per Day
RM 5,000
USD 2,000
(Inside Malaysia)
(Outside Malaysia)
Researcher and author Dr. Kenneth Thomas and Professor Warren Schmidt, a professor emeritus at the University of Southern California and the University of California, Los Angeles, after their survey of managerial interests with respect to conflict, stated that managers spend at least 20 percent of their time dealing with conflict.
Most people have negative associations with conflict. We tend to think of conflict in terms of anger, hostility, violence, stress, and fear. This traditional view of conflict that prevailed in the past is no longer valid and does not fit reality. Today, conflict is seen as a natural occurrence, a natural part of life, and a normal outcome of human interaction. In other words, no matter how hard we try to avoid it, conflict enters our lives from time to time.
The manner in which a manager handles and deals with a conflict situation influences and determines whether the conflict has a positive or a negative impact on the individuals or groups involved and the organization.
This course is designed so that participants will understand the key concepts of managing conflict correctly in life in general and at the workplace in particular.
Most people have negative associations with conflict. We tend to think of conflict in terms of anger, hostility, violence, stress, and fear. This traditional view of conflict that prevailed in the past is no longer valid and does not fit reality. Today, conflict is seen as a natural occurrence, a natural part of life, and a normal outcome of human interaction. In other words, no matter how hard we try to avoid it, conflict enters our lives from time to time.
The manner in which a manager handles and deals with a conflict situation influences and determines whether the conflict has a positive or a negative impact on the individuals or groups involved and the organization.
This course is designed so that participants will understand the key concepts of managing conflict correctly in life in general and at the workplace in particular.
· Ice Breaking Session
· Introduction
· Personal Development Session
· Communication
· Human Emotions
· The Causes of Conflict
· Conflict in the Workplace is Inevitable
· The Five Human Characteristics That Work
Against the Meeting of Minds.
· How Conflict Affects the Work Attitude and Mood
· Managing Conflicts
· Feedback & Closing Session
· Introduction
· Personal Development Session
· Communication
· Human Emotions
· The Causes of Conflict
· Conflict in the Workplace is Inevitable
· The Five Human Characteristics That Work
Against the Meeting of Minds.
· How Conflict Affects the Work Attitude and Mood
· Managing Conflicts
· Feedback & Closing Session
